It is to laugh
August 19, 2010 | This afternoon I called Fremont Bank to change the mailing address on my loan account. A perky "customer service representative" said she'd be happy to do that for me.
But first, she'd have to set me up with a password on my account, ostensibly so I wouldn't have to answer the same old security questions should I ever have to call again. Fine.
As a password, I was asked to provide an answer to one of four questions.
"What was the destination of your first airplane flight?"
I completely lost it. "At my age, you think I could remember that? And why would I even try to remember such a stupid thing?" I asked.
"OK, how about the month of your first marriage?"
What nitwits do they have dreaming up stuff like this?
Last updated on Apr 13, 2018