security_300

It is to laugh

| This afternoon I called Fremont Bank to change the mailing address on my loan account. A perky "customer service representative" said she'd be happy to do that for me.

But first, she'd have to set me up with a password on my account, ostensibly so I wouldn't have to answer the same old security questions should I ever have to call again. Fine.

As a password, I was asked to provide an answer to one of four questions.

"What was the destination of your first airplane flight?"

I completely lost it. "At my age, you think I could remember that? And why would I even try to remember such a stupid thing?" I asked.

"OK, how about the month of your first marriage?"

What nitwits do they have dreaming up stuff like this?

Last updated on Jun 21, 2016

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