It never ends

Why me?

I'm being punished for something. Since I've sinned and blasphemed so freely, it's impossible to know the precise reason, but the misery being inflicted on me by the latest release of Microsoft Money must be retribution for something.

I suffered through the "update" that supposedly fixed numerous "issues" (see list) in an disastrously botched release of Money 2005 Deluxe. (I hope heads rolled in Redmond, Washington, for that one!). But alas, I was allowed only one day of relative comfort with a data file that more or less approximated a picture of my financial affairs.

Yesterday when I opened my Money file to pay some bills, I was greeted with the following message:

incorrect balance

"Minor technical problem with the way Money stores your information." Now isn't that phrase a work of art?

How exactly does Money store my information — beads on an abacas? beans in a jar?

And isn't it amazing that Microsoft was able to anticipate this "minor technical problem" well enough to have prepared this warning message in advance?

And by the way, if Money was smart enough to detect this problem, why didn't it just go ahead and fix it instead of getting me all hot and bothered?

And if it was fixable, why wasn't it preventable?

can't find
(Click to read entire message.)

I clicked on the link, expecting to be engrossed in an arcane discussion of floating point number representation or the like. Instead I was presented with the alarming news that Windows was unable to find the requested article at support.microsoft.com.

Oh, this is rich! Tell people there's a problem and encourage them to learn more by accessing a non-existent link!

Now, it turns out that the link does work if you type the URL directly into the browser. http://support.microsoft.com/default.aspx?scid=kb;en-us;838713&product=mny. But if you do so, you will learn that the article applies to Money 2004, not 2005! If you have other versions of Money, "these steps may vary."


Arcane discussion. For those who are determined to subject themselves to the arcane discussion of floating point number representation in computers, a Google search for "floating point" returned as the first listed article IEEE Standard 754 Floating-Point at research.microsoft.com. When I selected it, however, I was redirected to the site of Mr Steve Hollasch for the article. According to his biography, Mr Hollasch is "... currently in Microsoft Game Studios, working on NFL Fever 2004." Oh, oh. I hope he wasn't responsible for the feverish desperate housewife skit that got so many fundamentalist knickers in a twist.